1. Log into the admin console here, or sign in, and click on “Open Admin Console” at the top of your “Spotlight” page.
2. Using the main navigation bar on the left, click on "Users", then select "All Users".
3. Locate the account of the user whose profile you are trying to edit.
4. From inside the profile view, you can change a user's; name, gender, team, email, or add permissions. You can also disable, delete an account, or reset a user's password.