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Using Spirit
Using Spirit
Navigating the Spirit iOS app.
Checking in with your device
1) Click the "Check In" icon on the bottom navigation bar. 2) Spirit will automatically search f...
By
Clint Winter
Last updated:
May 27, 2020 17:33
Can't connect to Spirit
If you're having trouble connecting to Spirit, try these steps to get back up and running! 1) O...
By
Clint Winter
Last updated:
May 27, 2020 17:34
Can't connect to Spirit?
If you're having trouble connecting to Spirit, try these steps to get back up and running! 1) Ope...
By
Clint Winter
Last updated:
May 27, 2020 17:34
I can’t add an event to my personal calendar
The spirit calendar can be an easy way to see what upcoming events are happening around your orga...
By
Clint Winter
Last updated:
May 27, 2020 17:34
I'm not receiving notifications
Hmmm your notifications services might have been deactivated. To allow Spirit to send you notific...
By
Clint Winter
Last updated:
May 27, 2020 17:34
Checking rankings
Individual rankings 1. Locate the “Rankings” (👑) crown at the bottom of your screen. 2. Make sure...
By
Clint Winter
Last updated:
May 27, 2020 17:32
My Spirit ID card isn’t the same as my school issued ID
If your Spirit ID card doesn't match up with your school issued ID card, it's because your school...
By
Clint Winter
Last updated:
May 27, 2020 17:34
Checking the latest announcements
The "Today View" is how your organization will highlight big events, post surveys, websites and o...
By
Clint Winter
Last updated:
January 13, 2020 16:49
I found a bug in your app
Darn those pesky bugs! Please send us a message here, explaining in detail what went wrong. Pleas...
By
Connor
Last updated:
February 17, 2019 19:43
How do I enable location services
if you're having trouble checking-in. This article will show you how to enable Spirit to use your...
By
Clint Winter
Last updated:
May 27, 2020 17:34
Checking your points and badges
1. Login to your Spirit account. 2. Click the "Me" icon located in the bottom navigation bar. ...
By
Yasmin
Last updated:
May 27, 2020 17:32
Changing your notification preferences
1. Click on the "Me" tab at the bottom right corner of the screen. 2. Locate the "Settings" icon...
By
Clint Winter
Last updated:
May 27, 2020 17:33
Checking your notifications
Get notifications for messages, upcoming event info, and more. Learn more about what notification...
By
Clint Winter
Last updated:
January 13, 2020 16:56
Using your Spirit code to check in
You can access your virtual student ID card from within Spirit. If your school has set up ID card...
By
Clint Winter
Last updated:
May 27, 2020 17:32
Discover events
1. Open the Spirit app 2. Tap the "Events" icon on the bottom navigation bar. 3. Select the eve...
By
Yasmin
Last updated:
December 13, 2019 19:56
I can't enable notifications
If you're having trouble enabling notifications, first make sure Spirit has permission to send yo...
By
Clint Winter
Last updated:
May 27, 2020 17:33
I'm having trouble checking in
Spirit uses the GPS in your phone to confirm that you are at an event. If the app says it can't f...
By
Connor
Last updated:
May 27, 2020 17:33
RSVP'ing to an event
To RSVP to an event: 1. Locate the "Events" tab at the bottom of the screen 2. Select the day the...
By
Clint Winter
Last updated:
May 27, 2020 17:34
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